This Privacy Policy explains how Kauniste Finland Oy (“Kauniste”, “we”, “us”) collects, uses and shares personal information when you visit kauniste.com, make a purchase, contact us or otherwise use our online store.
Our online store is hosted on Shopify.
The controller responsible for the processing of your personal data is:
Kauniste Finland Oy
Viherniemenkatu 9 B 50, 00530 Helsinki, Finland
Business ID: 2208236-9
Email: shop@kauniste.com
Depending on how you use our website and services, we may collect information including:
your name
billing and delivery address
email address
telephone number
order and transaction information
payment-related information
communications with our customer service
IP address, browser and device information
information about how you use our website
cookie and consent information
Payment information is processed by the relevant payment service providers. We do not store complete payment card details ourselves.
We process personal information in order to:
process and deliver your orders
process payments, returns and refunds
communicate with you about your order
provide customer service
prevent fraud and maintain the security of our online store
fulfil our legal and accounting obligations
operate and improve our website
send newsletters and marketing communications where you have chosen to receive them
measure and understand how our website is used, where permitted
Under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:
Performance of a contract – for example, when we process your information to fulfil and deliver an order.
Legal obligations – for example, when we retain information required for accounting, tax or other legal purposes.
Legitimate interests – where necessary for purposes such as operating and improving our business, providing customer service, maintaining security and preventing fraud, provided these interests do not override your rights and freedoms.
Consent – where required, for example for certain marketing communications and non-essential cookies or tracking technologies. You may withdraw your consent at any time.
Our online store is hosted by Shopify. Shopify processes personal information necessary to provide and operate the e-commerce platform.
We also share personal information with service providers where necessary to operate our business and fulfil your order. These may include payment providers, delivery and logistics companies, IT and website service providers, and analytics or marketing services that we use.
We only share information that is necessary for these purposes. We do not sell your personal information.
Some of our service providers, including Shopify and its subprocessors, may process personal information outside the European Economic Area.
Where personal information is transferred internationally, appropriate safeguards are used as required by applicable data protection law.
For more information about how Shopify processes and transfers personal information, please see Shopify's privacy information.
We keep personal information only for as long as necessary for the purposes for which it was collected and to meet our legal obligations.
Order and transaction information may be retained for the periods required under applicable accounting and tax legislation.
Other personal information is retained only for as long as necessary for the relevant purpose or until consent is withdrawn where processing is based on consent, unless we have another legal reason to retain it.
Our website uses cookies and similar technologies to operate the online store, remember your preferences, understand how the website is used and, where you have consented, support analytics and marketing.
Some cookies are necessary for the website to function and cannot be switched off. Non-essential cookies are used only according to your choices and applicable law.
You can manage your cookie preferences through the cookie settings available on our website.
If you subscribe to our newsletter, we use your contact information to send you news, product updates and other Kauniste communications.
You can unsubscribe at any time by using the unsubscribe link included in our emails.
Under the GDPR, you may have the right to:
access the personal data we hold about you
request correction of inaccurate information
request deletion of your personal data
restrict certain processing
object to certain processing
receive certain personal data in a portable format
withdraw your consent where processing is based on consent
These rights may be subject to limitations under applicable law. For example, we may need to retain certain order information to comply with accounting and tax obligations.
To exercise your rights, please contact us at shop@kauniste.com.
You also have the right to lodge a complaint with a data protection supervisory authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman.
We do not use customer personal data to make fully automated decisions that produce legal or similarly significant effects for our customers.
Shopify and other service providers may use automated systems for purposes such as fraud prevention and security.
We may update this Privacy Policy when our services, practices or legal requirements change. The latest version will always be available on this page.
Last updated: September 2026
